Privacy Policy

Welcome to VideoClaw (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit videoclaw.cv and use our AI video generation and automated social posting services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

📑 Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Cookies & Tracking Technologies
  5. Data Retention
  6. Your Privacy Rights
  7. Security of Your Information
  8. Third-Party Links & Services
  9. Children’s Privacy
  10. Changes to This Policy
  11. Contact Us

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third parties.

Information you provide:

  • Name and email address when you register or purchase
  • Billing and payment information (processed securely by our payment processor)
  • Social media account credentials and tokens when you connect platforms for auto-publishing
  • Content prompts, URLs, and preferences you submit to generate videos
  • Communications you send us via support channels

Information collected automatically:

  • IP address, browser type, device identifiers, and operating system
  • Pages visited, time spent, and navigation paths on our site
  • Referring URLs and search terms that led you to our site
  • Video generation activity, export history, and publishing logs

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and deliver the VideoClaw service
  • To process your one-time payment and send purchase confirmations
  • To generate videos and automatically publish them to your connected social accounts
  • To send you service-related communications, product updates, and security alerts
  • To provide customer support and respond to your inquiries
  • To analyse usage patterns and improve our AI video generation engine
  • To detect, prevent, and address fraud, abuse, or technical issues
  • To comply with legal obligations

💡 We do not sell your personal data. We never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your information in the following limited circumstances:

  • Service providers:Trusted third parties who assist in operating our platform (e.g., payment processors, cloud hosting, email delivery, analytics providers) under strict confidentiality agreements.
  • Social media platforms:When you connect an account (e.g., YouTube, TikTok, Instagram), we transmit your content and credentials solely to publish your videos as instructed by you.
  • Legal requirements:When required by law, court order, or governmental authority.
  • Business transfers:In connection with a merger, acquisition, or sale of company assets, your information may be transferred. We will notify you before this occurs.
  • Protection of rights:To protect the rights, property, or safety of VideoClaw, our users, or the public.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Types of cookies we use include:

  • Essential cookies:Required for the site to function (login sessions, checkout flow).
  • Analytics cookies:Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing cookies:Used to display relevant advertising and track campaign performance.
  • Preference cookies:Remember your settings and personalisation choices.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of the service.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain and use your information as necessary to:

  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain transaction records for financial and tax purposes (typically 7 years)

Generated video files and publishing logs are retained for 90 days after creation, after which they may be automatically deleted from our servers. You can request early deletion at any time.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access:Request a copy of the personal data we hold about you.
  • Rectification:Ask us to correct inaccurate or incomplete information.
  • Erasure:Request deletion of your personal data (“right to be forgotten”).
  • Restriction:Ask us to limit how we process your data in certain circumstances.
  • Portability:Receive your data in a structured, machine-readable format.
  • Objection:Object to processing of your data for direct marketing purposes.
  • Withdraw consent:Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@videoclaw.cv. We will respond within 30 days.

7. Security of Your Information

We implement industry-standard technical and organisational security measures to protect your personal information, including:

  • SSL/TLS encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Strict access controls and employee confidentiality agreements
  • Regular security audits and vulnerability assessments
  • Secure token-based authentication for all social media connections

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please notify us immediately at security@videoclaw.cv if you suspect any unauthorised access.

8. Third-Party Links & Services

Our service integrates with third-party platforms including YouTube, TikTok, Instagram, LinkedIn, Twitter/X, Facebook, and Pinterest. When you connect these services:

  • You authorise VideoClaw to publish content on your behalf via their official APIs
  • Each platform’s own privacy policy governs how they handle your data
  • You can revoke access to any connected platform at any time from your account settings

Our site may also contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children’s Privacy

VideoClaw is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@videoclaw.cv.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do:

  • We will update the “Effective Date” at the top of this page
  • We will notify registered users via email for material changes
  • We will display a prominent notice on our website

Your continued use of VideoClaw after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Email: privacy@videoclaw.cv

Website: https://videoclaw.cv